Privacy statement

This privacy statement describes how your personal information is collected, used and shared when you visit our website or make a purchase through Mister Vélo: (the website).

Mister Vélo, located at Peizerweg 97, 9727 AJ Groningen, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:
Mister Vélo
Peizerweg 97
9727 AJ Groningen
The Netherlands
https: //

Erik Plas is the Data Protection Officer of Mister Vélo. He can be reached via

Personal data that we process
Mister Vélo processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:
– First and last name
– Address data
– Telephone number
– E-mail address
– IP address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Information about your activities on our website
– Bank account number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via and we will remove this information.

For which purpose and on what basis we process personal data
Mister Vélo processes your personal data for the following purposes:
– Processing your payment
– Sending our newsletter and / or advertising brochure
– Being able to call or e-mail you if necessary to be able to perform our services
– To offer you the possibility to create an account
– To deliver goods and services to you
– Mister Vélo analyzes your behavior on this site in order to improve this website and to tune the offer to your preferences.
– Mister Vélo also processes personal data if we are legally obliged to do so, e.g. information we need for our tax return.

Automated decision-making
Mister Vélo does not take decisions on the basis of automated processing about matters that can have (significant) consequences for people. How long we store personal data Mister Vélo does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

We use the following retention periods for the following (categories) of personal data:

Category (personal)data | Retention period | Reason Personalia => 7 years => Government Tax Act Customer and supplier data (= debtor and creditor administration) => 7 years => Government Tax.

Act Sharing personal data with third parties
Mister Vélo does not sell your data to third parties and only provides this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Mister Vélo remains responsible for these processes.

Cookies, or similar techniques, that we use
Mister Vélo only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Mister Vélo and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Mister Vélo would also like to point out that you have the possibility to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual Individual data/tip-ons

How we protect personal data
Mister Vélo takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact us via

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